Posts Tagged ‘secondary market’
The Difference…
Last week, I wrote about how it would be a bad year for the secondary market, except for those in the lead. I’m primarily talking about Stubhub, of course, and one of the reasons I believe that it’s going to be tough to be in the secondary biz and NOT be Stubhub is, as I [...]
The Broker’s Dilemma
Last week, I was honored to be asked to speak at Ticket Summit in Las Vegas for the second or third time. Although I’ve always wondered why an audience that’s primarily composed of ticket brokers was interested in hearing from me, I’ve always been pleased to accept their invitation because Ticket Summit is a surprisingly [...]
Balancing Security and Freedom
You’ve heard the Jefferson quote about trading security for freedom? Strangely, that seems to be the issue with Live Nation’s new alternative ticketing method. Live Nation seems to be making Live 2.0 headlines a lot these days, and this time it’s for the introduction of wristbands as an alternative to paper tickets. Here’s a snippet [...]
The Springsteen Refunds
Here’s the news: The FTC has told Ticketmaster to refund those consumers who bought tickets to 14 Bruce Springsteen concerts last year. What happened was that since Ticketmaster had acquired secondary market seller, Ticketsnow, the company was passing ticket buyers over to Ticketsnow when its full price tickets had been sold. The result is that [...]
Pretendinitis in the NFL?
I’ve been on this topic a lot lately, but this is too important to ignore. (As a refresher, go back and look at what I mean by Pretendinitis here and here.) The Washington Redskins claim to have sold out every game for the last 70 years, and all you have to do is look at [...]
Ticketmaster Tried to Cobble Together Anti-Live Nation Coalition
You might have seen in the WSJ today that before the Live Nation merger proposal, Ticketmaster developed a strategy to defeat Live Nation by buying up major ticket brokers around the country. So many different organizations were supposedly involved in these discussions, including not just the broker companies, but also AEG and Madison Square Garden, [...]
Miley Cyrus “Controls” the Secondary Market
This weekend Ticket News suggested that Miley Cyrus’s tour on-sale had flopped and blamed the paperless ticketing system Ticketmaster made available to the tour. Here’s the key tidbit: “Tickets to more than 40 of Miley Cyrus’s concerts that went on sale yesterday are still available for purchase from Ticketmaster and ComcastTix. Only one show, Cyrus’s [...]
3 Ways to Do Paperless Ticketing for Live Shows
Today, Ticketmaster announced that it will make a form of paperless ticketing available for the upcoming Miley Cyrus tour (or is it the Hannah Montana tour? I’m so confused because I grew up in a time when the rockstars alternate personalities were between them and their therapists…) Anyway, the system that will be used, and [...]
You know what customers love? Rules
I understand the reasons that the secondary market gives some venue operators the heebie-jeebies. Any kind of disorder or chaos created by sellers acting badly in the secondary market rolls downhill onto them when the customers who bought tickets from the secondary market actually arrive at the venue. Most obviously, fraudulently sold tickets are a [...]
The Market is Telling You Something
Trent Reznor went on the record in a Nine Inch Nails fan forum a week or so ago to suggest to fans that they boycott the secondary market for tickets. At the conclusion of a long and thoughtful post, Reznor concludes with this: “Nothing’s going to change until the ticketing entity gets serious about stopping [...]
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