Customer Experience: Our Upcoming Edition

No date for publication has been established yet, but I want to let everyone know that our upcoming Edition (in mid-October) is focused on Customer Experience.
We’ve been talking a lot about leadership, and specifically how the Live Entertainment industry can become the leader of not just the entertainment industry, but the culture itself.  There is, [...]

Read More

Leading the Culture

I used a phrase the other day that I think is very important to understand.  I said that live entertainment had the chance to “lead the culture.”
Greg Sandow uses the phrase “gravitational pull” to describe what happens when something is highly relevant in the world.  People are naturally drawn to it, as though by gravity.  [...]

Read More

Play Like a (Detroit) Tiger

I know I’ve been talking about sports a lot lately, but rest assured it’s because I think these issues cut across all genres of live entertainment.  If you’re a theatre, performing arts or classical music person, it would be a big, big mistake to ignore what happens in sports marketing because everything you do, they [...]

Read More

“Do I Look Lucky?

I love the Rocky movies.  Well, to be specific, I love Rocky and Rocky II.  It gets a little shaky after that, but those two movies are incredibly good.  If you haven’t seen them because you’ve got a prejudice against Stallone, I’d say open your mind and check them out.  It’s all about the human [...]

Read More

“Slowly Strangling the Golden Goose”

If ever there was a Golden Goose in live entertainment, it’s professional football.  This sport is a gold mine.  People by the tens of thousands per game spend hundreds of dollars per ticket, happily.  Almost every game (at least until recently) sells out.
Teams like the Washington Redskins have literally hundreds of thousands of people on [...]

Read More

Ah, Zyrtec 5mg, thanks for dropping by!

Last week, I was in the San Francisco Bay Area for much for much of the time, and despite the fact that they do have telecommunications equipment there, including the Internet, I am using my trip as an excuse for not writing anything for the back half of the week.
So there.
BUT just because I wasn’t [...]

Read More

Take It From People Who Know What a Flop Is

If you live in New York, I guess you don’t need me to tell you that sometimes the New York Post sounds like it’s written for characters in the movie Idiocracy.
But really,
“B’way Summer a Flop, Eyes Star $alvation“?
(Btw, guys, the Internet doesn’t have character limits.  You can just spell out Broadway.)
Here’s the story: ticket volumes [...]

Read More

The Nacho Paradox

Years ago, we had an event for sale on the Goldstar site that was a concert by a well-known classic rock band in a dinner club that held about 1000 people.  It might have been Styx.
Anyway, both the act and the venue were well-known to people, and seemingly, not much could go wrong.  We sold [...]

Read More

Ken Davenport Chat, part 3

Here’s the last piece of my chat with all-around interesting and talented guy, Ken Davenport.  (Be sure to check out parts 1 and 2 first.)

Share and Enjoy:

Read More